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Better Delivery - And Reduce Calling Costs - India Delivery
Amazon.com Service Improvement IdeaSubmitted 7 years ago
Hi,
If not in the making then I am pretty sure this would benefit the Customer in terms of better delivery , Amazon in terms of post order delivery costs.
Here goes,
For Amazon app users , After finalizing the purchase and display of delivery address a tab that says " deliver to my GPS location " would capture the customers GPS location. The delivery agent need not even call (as it costs ) as Amazon order full filmet should be able to pass on the GPS to the shipper.
The shippers handheld devise needs to be GPS enabled for this.
Added benefit: The consumer can also use this to deliver goods if orders are placed from a different location, he need not key in a new address.
Why this idea: I recently subscribed to Amazon prime and am a member of Amazon prime, ( [email protected]), and for the first time after several deliveries by various agents I got a message " Could not deliver as the address is not traceable"
If a user can book a cab using his smart phone and the cab reaches the destination using the GPS location provided for at the time of booking , I am sure Amazon can capture the LAT/LONG and pass it on to the shipper at the time of placing the order for delivery.
Goodluck,
Desmond
[email protected]
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