0
score

Memory Card

DIRECTV Product Improvement Idea

Submitted 6 years ago

Can someone please put a removable memory card into the genie so when we have to upgrade, everything that is recorded can be transfered to the new dvr. I've been through this so many times. Now I have a child who is autistic, non verbal and loves mickey mouse. We have over a hundred episodes and I can't lose them to upgrade our dvr. Please someone come up with a solution to this. My mother has been a customer since 1994. She's lost all her recordings twice. She refuses to upgrade because she doesn't want to lose everything either. If you figure this out I can guarantee you'd have alot of happy customers. Thank you.

Idea Responses

There have not been any comments for this idea yet.
Be the first to add one below!

Leave a Comment

Customer Service Information

Find DIRECTV customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Get Immediate Help

Have a DIRECTV question? Get immediate DIRECTV support from HelpOwl.com.

Corporate Office

Locate the DIRECTV corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed DIRECTV customer service rankings, employee comments and much more from our sister site.

Related Companies

Listings for companies similar to DIRECTV: