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System For Ordering Donuts

Dunkin' Donuts Service Improvement Idea

Submitted 6 years ago

I take my grandchildren to Dunkin Donuts often. When they tell me which donut (or donuts) they want and try to describe it, I am overwhelmed by the number of choices. Many times I have ordered them the wrong donut much to their dismay.

My suggestion is to put a number below each variety of donut. To me it would be much easier to order the right donut this way. I have seen this done in diners and restaurants and it makes ordering so easy.

Thank you for your consideration. We love Dunkin Donuts!

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