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Foreign Language Ambassador
Lyft Customer Service Improvement IdeaSubmitted 6 years ago
An idea for Lyft either in a big city or an area where a lot of languages are spoken....Lyft could get info from a driver when they sign up on what languages they speak. Then when a passenger who doesn't speak English requests a ride, they can be paired with a rider who can communicate with them. They may have to wait a little longer, but it could be worth the wait to lessen the stress of the communication.
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