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Identify Riders With Vision Impairments
Lyft Service Improvement IdeaSubmitted 3 years ago
I have a vision impairment but don't use a white cane or have a seeing eye dog. On more than one occasion, a driver has called me, saying they're just behind the yellow car, or I'm waving at you, can you see me? Tell them, "no, I can't see you. I have a vision impairment", but they don't get it, and continue to give visual cues about their location. It might be helpful to have a label my profile - vision impaired. Drivers should be aware that it's not easy for us to find them.
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