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Let The Passengers Choose
Lyft Customer Service Improvement IdeaSubmitted 4 years ago
Hi, I have using Lyft for over 2 years now and something that I feel would be a great addition to your app is the option to let riders pass on a driver. I have had driver's that I do not want for a second or more rides, and I have had drivers that head in the wrong direction and I have to wait for the app to switch. If there was an option to switch drivers without a fee that would be awesome!!
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