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Lyft Cancellations
Lyft Service Improvement IdeaSubmitted 7 years ago
There should be a penalty fee added when a customer request a ride and then cancel the ride immediately GAS is not cheap and sometimes they cancel when the driver is close to the house, I think if a ride request comes through and its accepted after a minute there should be a cancellation fee if ride is cancelled.... Some riders abuse the cancellation feature.
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