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Confirm Mobile Number While Booking

Uber Customer Service Improvement Idea

Submitted 7 years ago

Hi UBER,

I'm Sunil and am the regular user of uber. Sometime I faces the below situation. But I dont know it can be taken up by guys or not.

A Scenario : Sometimes I'll give my credentials of uber to my friends, so they can use it. Whats the problem here is. If i'm in different location and my friends are in different location. By default I'll get a call .Its quiet tough for me to tell the driver that my friends are in that place, please go and pick. So what I would like to suggest the uber is(If feasible) , while booking uber application should ask for confirmation Mobile to receive the call from driver for that ride.So hence the original owner of the account can get rid of this situation.

Thanks
Sunil Mysore
+91-9964669232

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