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Make It Easier For Customers

Uber Customer Service Improvement Idea

Submitted 2 years ago

Hi team

I hide you all are doing fine

I had a quick improvement idea for Uber

Please add an additional page of payment mode the drivers would prefer
Before the confirmation of cabs in order for making it easy for customers and driver

Ex - customer as only digital payment were in cab arrived is requesting only cash

There is a conflict

So give customer a chance to choose the payment mode post which drivers who match minimum one is only filtered so it makes it easier

These changes will make a lot of difference if like can explain in detail
Would like a revert back to
[email protected]

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