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For Staff, Making And Bagging Orders

Wendy's Service Improvement Idea

Submitted 1 year ago

As someone with adhd and having a hard time reading the order board, if they could add color dots and add bionic reading.

There are times we get big orders, 5 biggie bags with chili, frosty's and extra sandwiches, or fry's, ect.

If the company could add bionic reading that would be a help for many staff who have adhd and possibly have it and dont know.

Also if there could be colored dots on the left had side of certain items, frosty's have a little red dot, sandwiches a blue dot, drinks green,
the colors does't matter but that theres something there indicating those specific items and being able to differentiate them.

Also, with the cups, having a indicator or some type of indication on the bottom flat side of the cups, saying what size the cup is. Also on the sleeve of the cups and lids. I wont lie that its a lot easier now since the value + small cups use the same lids, and the same for medium and large cups.

I believe that these little things could make production faster, and also make it less stressful for the staff who's on sandwiches or coordinating, in the sense that they're able to have a easier time pointing out key items that they want to make sure that they have before they give out a order.
Also make it easier for the staff who has to quickly get more lids because they ran out from the quick access area
These little things I believe would make it easier for the staff to do their job more efficiently, and have less room for error, which could help maintain and improve in production time.

Also the void system... especially if the crew in the back hasn't even gotten to the order since they have 6 more orders ahead of them.. and Im not sure if the apple pay thing is just where Im located, but a lot of voids are because of that too.

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