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Chat Media Classification And 'select All' Delete Option

WhatsApp Customer Service Improvement Idea

Submitted 1 year ago

Hi, My name is Clare from Nigeria.

'AS IS'
Currently, any WhatsApp user who seeks to delete all pictures and or videos in a chat's media will have to click on each picture one at a time.
Cons:
- This is dissatisfactory and time consuming especially in situations where the media content is much



'TO BE' Idea
I recommend a functionality where all the pictures and videos in the each chat media:

- is classified according to the date received. For example: Apr 24th, 2023. Apr 23rd, 2023. etc.

- can be deleted based on the date i.e. when one clicks on a picture from a particular date, the SELECT ALL option (select all the media in that specific date/group) will be by the side of the classified date and as well as by the side of each picture in the same group/date.

- can allow the user to have the option to SELECT ALL (all the pictures and videos in the media) at once

I hope this idea is seen and considered by WhatsApp.

Thank you.

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