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Arthur Russo Driver 820 Nocturn Way Toms River N J

Lyft Customer Service Improvement Idea

Submitted 5 years ago

your out of town rates are way to low , it benifits the customer not the driver i work for a car service and from toms river n j we get $ 140 to newark airport lyft charges $ 53 thats insane and from ocean grove n j to brick n j we charge $ 40 lyft charges $ 21.65 again thats insane avg ride per mile we charge $ 2.00 per mile lyft charges 87 cents people thats like cutting our throats come on get with the program your fares are not reasonable going out of town also i had a ride going to new york city on thursday around 12 noon i turned it down im not going to take someone to nyc for $ 79.00 while my job charges $ 150 you need seriously to make changes ill make more $$$ around town and one more thing i had a ride from great adventure in jackson to south bruinswick n j for $ 30.65 again insane price my job gets for that ride $ 80.00 i like working for lyft but im not going to work for nothing you must act on this ASAP ASAP ASAP and last point when excepting app for a ride the address comes up with the town but NO DROP OFF SITE THAT COULD BE DANGEROUS EVERY TOWN HAS A BAD AREA ALSO SAY YOU WANT TO BE HOME SOON AND YOU EXCEPT A RIDE AND YOUR RIDE IS GOING 2 HOURS OUT OF YOUR WAY WELL EVERY DRIVER HAS THE RIGHT TO TURN DOWN A CALL AGAIN YOU MUST PUT THE END DESTANTION ON THE APP SO WE KNOW WHERE WERE GOING

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