Choose Length Of Ride

Submitted 6 years ago

One of the biggest problems I have come across is arriving to pick up a passenger and seeing they are on an hour long ride and I need to be somewhere ie pick up my kids from school in 45 min. Right now I have to tell them "I'm sorry but I can't take you" and I have to cancel the ride. They are then mad because they wasted their time waiting and now they need to wait for another ride. Not good customer service. So I suggest that the ride share apps let the drivers set how long of a ride they will be given ie no rides over 20 min etc. This will improve both driver and rider experience and simply solve a very large problem. If the apps wanted to be even better why not let the driver say what time they will log off and where they need to be when they log off. That way the driver can work until the last possible min and still be where they need to be when they log off.