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Driving Zone

Lyft Customer Service Improvement Idea

Submitted 6 years ago

We should be able to set limits to where we want to drive. Suburban drivers might not want to drive all the way out to the city, only to have to drive back without a fare. The same thing goes with city drivers. Or at least be transparent about the destination before we accept the ride.

This would help the drivers stay in their preferred area. Customers wouldn't have to deal with drivers that have become unhappy (once they see the final destination)or have multiple drivers cancel on them at the last minute because of the destination.

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