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Tracking/Queued Ride
Lyft Service Improvement IdeaSubmitted 4 years ago
I had a ride today where the address was completely wrong with the rider's already in my vehicle. Once I arrived at the address the Lyft app provided for these 3 women, they told me I was at the completely wrong address. Once the correct address was identified by my rider, I proceeded to drop them off at the address they told me. During the trip I also had a rider in Que. The problem is, he kept calling,texting and upset that he seen my route driving all over the place because of my current rider's. It would be nice to see that if a rider is in Que that they should not be able to see a Driver's route until completion of the current ride. It poses a problem as well as takes my focus off my current trip and puts myself and my riders in a dangerous situation by having to respond to an upset client, in Que. Thanks for your time.
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