Text Interpreter Automation

Submitted 6 years ago

I recently used Uber while visiting Miami. Uber is a wonderful way to get to and from the airport. :) The experience made me think of a way to improve the service experience. If I am a customer that only speaks English and the driver only speaks Spanish, have the application "see" that there will be a language issue. The driver can send a text in Spanish and the system could automatically convert it to English and send it to the customer. The system would work both ways. I believe this idea would decrease those "awkward moments."