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Uber App Feature To Indicate Ride Preferences For Customers
Uber Customer Service Improvement IdeaSubmitted 6 years ago
This would be a feature added to the Uber app which allows customers to indicate certain preferences which have a direct impact on overall ride satisfaction. This could include presets such as preferred level of communication with the driver such as feeling sociable, music/radio or total silence as well as the ability to set a general message for the driver. The preferences could be viewed by the driver along with the customer's profile upon receiving the call.
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